A Home from Home
Here at Wallfield House Residential Home, our core values are based around recognising that it is, first and foremost, the home of all the Residents.
With staff providing support and care, we always respect that we are visiting the Residents’ home, rather than Residents living in a workplace.
We provide a warm, homely and caring environment to ensure that each Resident feels secure, happy and safe in the knowledge that well trained, friendly, caring staff are there to support and enable each Resident to live a fulfilled and happy life.
Our Home has 15 bedrooms and is registered with CQC to provide care and accommodation. We pride ourselves on delivering exceptional, person-centred care and to ensure that we achieve this we have full control over the decisions we make as we are a family-run company.
Proof really is in the pudding and we are proud to say that during our latest quarter, we received a total of 0 complaints, either verbal or written from any of our relatives, visitors or residents.
Our Values
A Resident's Home, not a workplace
Safety
We know how important it is for our Residents to live in a safe and secure environment.
Community
We believe every resident should live as fulfilled life as possible. Social activities and involvement in the community form a core part of this. Residents are encouraged to continue with their individual interests outside the home where possible.
happiness
Everyone deserves to be happy. That's why we encourage as much singing and dancing as possible.
Choice
It is essential that each Resident is given freedom of choice in all areas of their life in the care home. We also respect that residents and prospective residents should have the freedom to choose where they live.
independence
We recognise that when a person makes the decision to live in a care home they may worry that their independence may become eroded. We will ensure that each Resident will be encouraged and supported to be as independent and content in their new life.
honesty
We invite Residents to have as much input into their care decisions as they would like, honesty forms a key part of this.